Frequently Asked Questions
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All prints are carefully packaged and shipped from the United Kingdom.
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At the moment, I ship within the UK only. This allows me to ensure each print is carefully prepared, safely packaged, and delivered as reliably as possible.
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Orders are typically dispatched within 1-2 working days after purchase.
Delivery times after dispatch are usually:
UK First Class Delivery: 1–2 working days.
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If your order arrives damaged, please contact me at hello@ingabuive.co.uk as soon as possible with photos of the issue. I’ll always do my best to resolve it quickly, including a replacement or refunding if needed.
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If your order hasn’t been shipped yet, I may be able to make changes or cancellations. Please contact me at hello@ingabuive.co.uk as soon as possible after ordering.
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If you’re unsure about anything before ordering, feel free to get in touch at hello@ingabuive.co.uk I’m always happy to help.